Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
RentiFlow ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains our data practices, including what personal information we collect, how we use it, how we share it, and your rights regarding your information.
This Privacy Policy applies to all users of the RentiFlow website and mobile application, including tenants, property owners, and managers. By using RentiFlow, you consent to the practices described in this policy.
When you create an account, we collect:
We may collect:
When you contact us, we collect:
When you make a reservation, we collect:
We automatically collect:
We use cookies, web beacons, pixels, and similar tracking technologies to remember your preferences, improve our Service, and personalize your experience. See Section 8 for more details.
We may receive information from:
We use the personal information we collect for the following purposes:
| Account Management | Creating and managing your account, verifying your identity, and authenticating your access to the Service. |
| Reservation Processing | Processing your bookings, managing reservations, and coordinating with property owners or managers. |
| Payment Processing | Processing payments, managing billing, issuing receipts, and handling refunds or disputes. |
| Communication | Sending confirmation emails, reservation updates, cancellation notices, and responding to customer support inquiries. |
| Service Improvement | Analyzing usage patterns, improving the Service, and developing new features. |
| Personalization | Tailoring the Service to your preferences and showing relevant listings and recommendations. |
| Safety & Compliance | Detecting and preventing fraud, abuse, or illegal activity. Enforcing our terms and conditions. |
| Marketing & Promotions | Sending promotional emails, newsletters, and special offers (if you have opted in). |
| Legal Obligations | Complying with legal requirements, regulations, and government requests. |
When you make a reservation, we share the following information with the property owner or manager:
We share payment information with our payment processors to process your transactions securely. We do not store full credit card details on our servers.
We may share information with third-party service providers who assist us in operating the Service, including:
We may disclose your information if required by law, court order, or government request. We may also disclose information if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We may share aggregated, anonymized data that does not identify you personally for research, marketing, analytics, and other purposes without restriction.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and its use:
You may request deletion of your personal information at any time, subject to legal and operational requirements. See Section 7 for information about your rights.
RentiFlow takes data security seriously and implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You use the Service at your own risk.
In the unlikely event of a data breach that compromises your personal information, we will notify you as soon as possible and in accordance with applicable laws.
You have the right to access your personal information held by RentiFlow. You may download a copy of your data by logging into your account or contacting our privacy team.
You can update or correct inaccurate or incomplete information by logging into your account and editing your profile. If you need assistance, contact our support team.
You may request deletion of your personal information, subject to legal and operational requirements. We will delete information that is no longer necessary for the purposes collected, unless we are required to retain it by law.
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.
You may opt out of promotional emails and marketing communications at any time by clicking the "unsubscribe" link in our emails or adjusting your account preferences.
If you believe your privacy rights have been violated, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise any of these rights, please contact us at privacy@rentiflow.com with a clear description of your request. We will respond within 30 days.
Cookies are small text files stored on your device that help us remember your preferences and enhance your experience. We use cookies for:
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may impact your ability to use certain features of the Service.
We may use third-party analytics services (such as Google Analytics) to track usage patterns. These services may collect information about your browsing activity across websites. You can opt out of third-party tracking through browser extensions or their privacy settings.
The RentiFlow Service may contain links to third-party websites and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Third-party services that integrate with RentiFlow (such as social media platforms) may have their own privacy policies. Your use of these services is governed by their respective privacy policies.
The RentiFlow Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.
Parents or guardians who believe their child has provided information to RentiFlow should contact us immediately at privacy@rentiflow.com.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by email or through a notice on the Service. Your continued use of RentiFlow following any updates constitutes your acceptance of the revised Privacy Policy.
Last Updated: April 2026
For privacy-related inquiries, please contact privacy@rentiflow.com
